Frequently Asked Questions

When will I receive my order....?

Orders ship from our facility within 24 hours of receipt. To determine when you will receive your order, please refer to the Transit Days map below. You will also receive an email with tracking information when your order ships. The tracking information will provide your scheduled delivery date.
Note: Some exclusions apply. See each product page for more details.

Will my sign panels work in these frames....?

Our frames are universal and work with the majority of the most common sign panel materials measuring up to 1/8" thick. (Aluminum, Steel, Styrene, Polyethylene, PVC, Corrugated Plastic)

Do you offer any frame sizes other than those listed on your website....?

We do produce custom frames at times depending on the style of frame and quantity. Please email us your inquiry at sales@justsignframes.com

How do I know my order has been received and how do I obtain a receipt....?

You will receive an email confirming your order along with a receipt for your purchase.

Returns, refunds and defective or damaged product....?

Please refer to our return/refunds information that can be found at the bottom of the check out page.